I was initially very skeptical about getting a puppy from a website. Having heard mixed reviews (not from this company), I was nervous about the process and worried about being duped. However, my experience with this company was absolutely 5 stars from start to finish.
I first reached out via FaceTime and shared that I was looking for the calmest dog of the litter. The owner listened carefully and selected what I believe is the perfect puppy for our family. Throughout the process, I contacted the owner several times, and he was always responsive and accommodating, even sending videos upon request.
When we needed to delay bringing her home for a couple of weeks due to a planned trip, they were incredibly flexible and held her for us. Delivery to our doorstep was seamless—the driver stayed in touch, providing updates and giving us a two-hour delivery window, which was much appreciated.
Our puppy, Charlee, has exceeded all our expectations. She is smart, slept through the night by her second night home, and in just a week and a half, we’re already making great progress with potty training.
I couldn’t be happier with this experience and would definitely recommend this company to anyone considering adding a puppy to their family!
